Dashboard
Pipeline at a glance
Active, approved, pending install, expired and completed values are visible immediately.
Custom Development
We turn business processes into software that works.
From quotation workflows and management dashboards to Android and Windows applications, Ayoba builds practical software around the way your team actually works.
Workflow DashboardsBusiness AutomationWeb AppsAndroid AppsWindows Apps
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QuoteFlow — a complete quote-to-install workflow
QuoteFlow is an example of how we take multiple manual processes and connect them into one business platform. Sales, approvals, signed documents, operations, scheduling and client communication all follow the same job from start to finish.
One dashboard. One workflow. Far less chasing.
The system gives management a live view of quote values and statuses while allowing sales and operations teams to work from the same source of information.
Once the customer approves and signs, the deal can move into operations, installation can be booked, technicians can be assigned and the customer can receive branded updates automatically.
✓ Live quote & pipeline reporting
✓ Online approval & signing
✓ Operations handover
✓ Installation scheduling
✓ Team performance visibility
✓ Automated customer emails
Example Workflow
From Quote → Approval → Installation
A workflow can be designed around your exact business process rather than forcing your staff to work around generic software.
01
Create Quote
Capture customer information, once-off items, monthly services and commercial details.
02
Send to Client
Send a branded quote and supporting document directly from the workflow.
03
Approve & Sign
The customer can approve or reject online and the signed document is kept with the deal.
04
Operations
Approved work is handed over with customer, stock, quote and installation information intact.
05
Book Install
Assign the technician, date and time in a shared calendar without a separate spreadsheet.
06
Track & Notify
Management sees progress while the customer receives clear updates throughout the journey.
Management Visibility
See what is happening without asking five people.
Different views can be designed for management, sales, telesales and operations so each person sees the information that matters to them.
Reporting
Charts & recent activity
Management can see value trends, quote status distribution and the latest customer activity.
Sales Team
Performance visibility
Approved opportunities and completed wins can be broken down by individual salesperson.
Operations & Scheduling
Sales hands over. Operations takes over.
Instead of recreating information after a deal is signed, QuoteFlow carries the same customer and job data forward into delivery.
Operations
Track the installation job
Installation status, signed documents, customer details and required equipment stay connected to the approved quote.
Calendar
Book and assign work
A shared diary shows installations and appointments by technician, team and date.
Customer Journey
Professional communication built into the workflow
The customer does not need access to the internal dashboard. They simply receive clean, branded communications and action pages when they need to approve, confirm or follow progress.
Approval
Accept or reject online
The client receives the quote with clear actions instead of a long email chain.
Confirmation
Approval acknowledged instantly
After approval the client sees a clear confirmation and the next commercial step.
Status
Automatic progress updates
As the workflow changes, branded notifications can keep the customer informed.
Booking
Appointment confirmation
Installation details can include accept, decline, suggest-new-time and calendar actions.
Installation
On-site progress
Customers can be told who is on site, what is being installed and when the job is in progress.
Service
Friendly arrival updates
Branded notifications make even routine operational updates feel polished and professional.
Less duplicated admin
Information moves with the job instead of being re-entered by each department.
Clear accountability
Statuses and ownership make it obvious what is waiting and who needs to act.
Better customer experience
Professional emails and confirmations keep the client informed without manual chasing.
Built around your rules
The workflow, permissions and automation can be tailored to the way your company operates.
Another Development Example
Ayoba SoftPhone for Android & Windows
Our SoftPhone projects show how the same development approach can extend beyond dashboards. A business service can be turned into a branded application for mobile and desktop users.
📱 Android business calling
🖥️ Windows desktop softphone
📞 Contacts, dialpad & recents
🔄 Hold, transfer & call control
🟢 Extension / presence visibility
⚙️ Customer-specific settings
Fully Customisable Call Centre Software
Built around your campaign, team workflow and data capture
We do not force your call centre into off-the-shelf software. We can develop the platform around your exact process — from branded agent screens and custom dispositions to live reporting, call recordings, contact lists and campaign-specific data capture.
Metrics
Live KPI and disposition reporting
Track calls made, successful sales, conversion, average call time and disposition completion with reporting views built around the way your team measures performance.
Call Log
History, quality and recordings
Give supervisors and agents filtered call history with duration, codec, quality, dispositions, export options and recording download where required.
Data Capture
Custom sales dispositions and wrap-up codes
Capture the exact outcomes your call centre needs — successful sale, no answer, language barrier, voicemail, DNC or your own campaign-specific statuses.
Directory
Contacts, PBX extensions and speed dials
Surface internal extensions, speed dials, presence states and searchable contact lists so agents can move faster and stay inside one application.
Agent Tools
In-call controls that suit the workflow
Provide practical call handling tools such as mute, hold, audio, transfer, conference and Bluetooth without needing a separate desk-phone interface.
Mobile UI
Branded mobile calling experience
Build a clean mobile-ready interface with line visibility, dialpad actions and the exact feature set your agents need for business calling on the go.
Custom data capture
Disposition buttons, forms, outcomes and campaign fields can be designed around the exact information you want agents to capture.
Supervisor visibility
Dashboards can show live performance, conversions, call outcomes and operational trends without waiting for manual reports.
Recordings & audit trail
Call logs, recordings and history views help with quality control, coaching, compliance and customer follow-up.
Built for your environment
Whether you need telesales, support, collections or service follow-up, we can tailor the software to your call centre workflow.
Have a workflow that should be software?
Show us the spreadsheets, emails, forms and repetitive steps your team works through every day. We can help turn them into one connected system.